RESOLVIX delivers high-impact quality, engineering and operational support across the automotive supply chain. Led by specialists with over 20 years of combined experience, we work directly on the shopfloor and in the boardroom.
We resolve complex problems, engineer smart solutions, elevate performance and deliver beyond expectation — for manufacturers and suppliers from South Africa to the global stage.
01
Diagnose
Rapid assessment of gaps, risks and root causes on the shopfloor.
02
Contain
Immediate stabilisation actions to protect your customer.
03
Solve
Structured root cause analysis using the right Six Sigma tool.
04
Sustain
Systems and capability built to prevent recurrence permanently.
"We don't deliver documents and disappear. We implement, train, verify and hand over real capability that sticks."
Esmond Naidoo · Founder, RESOLVIX
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Years Experience
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Core Services
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OEM Standards Supported
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Response Time
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Senior-Led Engagements
What We Do
12 Services. One Team.
From IATF 16949 implementation to rapid escalation response, every service is delivered senior-led, shopfloor-ready and results-focused. South Africa-based. Globally deployed.
When your line stops or a customer escalates — every minute counts. RESOLVIX deploys immediately using 8D, A3, QRQC and any Six Sigma tool required to contain, solve and sustain.
D1–D3
Contain
On-site within 24h. 100% sort of suspect product. Customer notified within 2 hours.
D4–D5
Root Cause
Fishbone, 5-Why, Is/Is-Not, A3, DMAIC — whichever fits the problem.
D6–D7
Correct
Permanent corrective actions. FMEA, Control Plan and SOPs updated before D7 closes.
D8
Sustain
Lessons learned shared. Training records updated. 8D formally closed.
01
Service 01
Consulting & Systems
We help manufacturers and suppliers build management systems that are functionally effective — not just audit-compliant. Quality, Environmental, Health & Safety, and ESG frameworks. Genuinely working.
Our work is hands-on: we implement, train, verify and hand over capability. We don't deliver documents and disappear.
Ford Q1 · Stellantis CTF & PIS · VW Formel Q awareness
Leadership · Quality culture · Team building programmes
Why Choose Us
Senior-Led. Results-Driven.
01
Senior-Led Execution
No juniors on your floor. Every engagement is led directly by experienced automotive quality specialists.
02
Practical Focus
We solve real problems on real shopfloors — not just document the situation and move on.
03
Rapid Response
When a complaint hits, we mobilise fast — containment, sorting and 8D support within 24 hours.
04
All OEM Standards
Deep knowledge of Ford, Stellantis, VW, BMW, Toyota, GM and every major OEM requirement worldwide.
05
Flexible & Global
Senior principals combined with a scalable partner network. Any scope. Any country. Any supply chain.
Supported OEM Standards
Ford Q1Stellantis MPA / CTF / PISVW Formel QBMW VDA 6.3Mercedes-Benz MBNToyota TPS / SQAMNissan QSAMGM BIQSHyundai / Kia
Proven Track Record
Results That Speak for Themselves
Over 20 years of delivering measurable impact across global automotive supply chains.
Here is a selection of verified results achieved across senior leadership engagements.
R50M+
"Resolved critical historical process failures impacting the business through implementation of Poka-Yoke error-proofing and specialised system monitoring controls."
Loss Elimination
Global Tier 1 Automotive Supplier · Precision Engine Components
R100M+
"Approved and onboarded alternative international raw material suppliers, securing supply continuity and delivering significant cost savings across the supply chain."
Supply Chain Recovery
Global Tier 1 Automotive Manufacturer · Engine Components
R40M
"Led planning and execution of major capital investment including plant relocation and full layout redesign, focused on process optimisation, risk reduction and HSE compliance."
Capital Project Leadership
Automotive Manufacturing Plant · KwaZulu-Natal
50%
"Implemented targeted safety interventions reducing workplace incidents by 50%, while strengthening HSE performance and compliance across all plant operations."
Safety Transformation
Tier 1 Automotive Supplier · High-Volume Production
OEM ✓
"Successfully removed the organisation from OEM escalation status — delivering sustained performance improvement and eliminating long-standing third-party inspection requirements."
Escalation Recovery
Global OEM Supplier · Ford & Stellantis Standards
1st ✓
"Industrialised and achieved first-time PPAP approval for multiple products across different OEMs — adding 1.5 million additional parts per year in production capacity."
New Product Introduction
Precision Automotive Components · Multi-OEM
R7M+
"Diversified product offerings and introduced new revenue streams, securing and expanding key client contracts and strengthening overall market position."
Revenue Growth
Integrated Manufacturing Group · Multi-Sector
100%
"Consistently achieved 100% compliance ratings across supplier, customer and OEM audits spanning Toyota, VW, Nissan, Ford, BMW, Mercedes and Bosch."
Audit Excellence
JSE-Listed Automotive Group · 15 Years
R3M
"Spearheaded implementation of digital operating systems, real-time production and quality data systems, and SPC integration — driving Industry 4.0 transformation."
Stay ahead with the latest OEM news, quality standards updates, supply chain developments and technology trends — curated for automotive quality professionals.
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We specialise in the automotive supply chain — from Tier 1 and Tier 2 suppliers through to OEM-adjacent manufacturers. We also work with general manufacturing, engineering and industrial companies seeking ISO certification, quality system improvements or operational support.
We mobilise within 24 hours. For critical escalations — stop-ship situations or OEM hold lists — we aim to be on-site the same day or the next morning. Containment actions and an interim customer response can be issued within 2 hours of engagement.
Both. Our base is in KwaZulu-Natal, South Africa, but we serve clients globally — including suppliers in Germany, the USA, Morocco, and across the African continent. Supplier audits, remote consulting, training and system implementation can all be delivered internationally.
We cover all major OEM customer-specific requirements including Ford Q1, Stellantis MPA/CTF/PIS, VW Formel Q, BMW VDA 6.3, Mercedes-Benz MBN, Toyota SQAM, Nissan QSAM, GM BIQS, and Hyundai/Kia standards. We also support IATF 16949, ISO 9001, ISO 14001 and ISO 45001.
It depends on your starting point. A business with no existing quality management system typically takes 9–18 months to be audit-ready. Companies with an existing ISO 9001 system can often transition to IATF 16949 in 6–9 months. We conduct a gap analysis at the start to give you a realistic timeline.
Yes — all training is delivered in-company at your facility, using your own data, processes and real quality events as case studies. We cover IATF 16949, Core Tools (APQP, PPAP, FMEA, SPC, MSA), 8D problem solving, OEM requirements, internal auditor training and leadership/quality culture programmes.
APQP (Advanced Product Quality Planning) is the structured process used to plan and manage new product launches — it runs throughout the development timeline. PPAP (Production Part Approval Process) is the formal submission package submitted to the customer at the end of APQP to prove the production process is capable of meeting requirements. Think of APQP as the journey and PPAP as the destination.
Simply reach out via the enquiry form below, send us a WhatsApp, or email esmond@resolvix.org directly. We'll arrange an initial consultation — no charge, no obligation — to understand your challenges and recommend the right approach. From there we provide a clear scope and proposal.
Free Consultation
Book a Call with Esmond
No obligation. No sales pitch. Just an honest conversation about your quality challenges and how RESOLVIX can help.
Choose your session type:
🎯
Discovery Call
Tell us about your quality challenge. We'll assess your situation and recommend the right approach.
30 MIN · FREE
📋
IATF 16949 Gap Review
Quick assessment of where you stand against IATF 16949 requirements and what you need to achieve certification.
45 MIN · FREE
🚨
OEM Escalation Triage
Urgent OEM issue? Let's get on a call immediately and map out your recovery plan.
30 MIN · FREE · PRIORITY
🏭
Supplier Development Strategy
Planning to develop your supply base? Let's map out an audit and development programme for your Tier 2s.
45 MIN · FREE
Request your session
Fill in your details and Esmond will confirm a time within 24 hours — usually the same day.
Access the standards your business needs to compete in the global automotive supply chain. We stock official IATF and ISO standards, AIAG manuals, and our own plain-English RESOLVIX Interpretation Guides.
RESOLVIX Guide
📘
IATF 16949:2016 Plain-English Guide
The complete RESOLVIX interpretation of IATF 16949 — clause by clause, in plain language. Includes implementation tips, audit questions, and common non-conformance traps.
IATF 16949AuditingImplementation
Official Standard
🏭
IATF 16949:2016
The international standard for quality management systems in the automotive industry. Published by IATF. Mandatory for Tier 1 OEM suppliers globally.
Quality SystemOEMMandatory
Official Standard
📋
ISO 9001:2015
The world's most recognised quality management system standard. Foundation for IATF 16949 and required across all industries.
QMSFoundationUniversal
Official Standard
🌿
ISO 14001:2015
Environmental management system standard. Increasingly required by OEMs as part of ESG and sustainability mandates across the supply chain.
EnvironmentalESGOEM Required
Official Standard
🦺
ISO 45001:2018
Occupational health and safety management systems. Replaces OHSAS 18001. Required by major OEMs and increasingly demanded by legislative bodies.
Health & SafetyOHSLegal
AIAG Manual
⚙️
AIAG & VDA FMEA Handbook
The joint AIAG-VDA Failure Mode & Effects Analysis handbook. The new harmonised standard required by Ford, GM, Stellantis, BMW and VW supply chains.
FMEARiskDesign & Process
AIAG Manual
📐
AIAG APQP & Control Plan
Advanced Product Quality Planning and Control Plan reference manual. The core launch quality planning framework for all North American OEM supply chains.
APQPLaunchControl Plan
AIAG Manual
✅
AIAG PPAP Manual (4th Ed.)
Production Part Approval Process — the industry standard for automotive part submission and approval. Required by all major OEMs before production launch.
PPAPApprovalSubmission
Bundle — Best Value
🎯
RESOLVIX Core Tools Masterpack
Our complete plain-English guide bundle covering all 5 AIAG Core Tools — APQP, PPAP, FMEA, SPC, MSA. Includes practical templates, worked examples and implementation checklists.
All 5 Core ToolsTemplates IncludedPractitioner Ready
RESOLVIX Guide
🇩🇪
VDA 6.3 Process Audit Guide
Plain-English guide to the German VDA 6.3 process audit standard. Essential for suppliers to BMW, VW, Mercedes-Benz, Bosch and other German OEMs.
VDA 6.3German OEMsProcess Audit
Can't find what you need?
We source standards from BSI, SAI Global, IATF and AIAG. Contact us with your requirement and we'll get it for you.
OEMs are tightening their supply chain requirements. Tier 1 and Tier 2 manufacturers face more audits, stricter quality gates, and faster escalation timelines than ever. RESOLVIX exists to make sure you never lose a customer because of a quality issue.
WHY TIER SUPPLIERS CHOOSE RESOLVIX
We've been inside the plants, sat across the table from OEM quality directors, and recovered suppliers from the brink of disqualification. We know what it takes because we've done it — hundreds of times.
20+Years shopfloor experience
9OEMs directly served
R100M+Savings delivered
100%IATF audit pass rate
48hrsEscalation response
HOW WE SUPPORT TIER MANUFACTURERS
01
IATF 16949 Fast-Track
Your OEM has given you a certification deadline. We run a rapid gap analysis, build your implementation roadmap, and work alongside your team right through to audit day — and we don't leave until you pass.
CERTIFICATION SUPPORT
02
OEM Escalation Recovery
Stop-ship. Customer concern. Red status. Whatever the crisis — we mobilise immediately. Remote support within hours, on-site within 24–48 hours. We've recovered suppliers from far worse than where you are now.
URGENT RESPONSE
03
Supplier Audit Preparation
Second-party audit from your OEM coming up? We conduct a pre-audit using the exact criteria your customer will use — VDA 6.3, IATF, Ford Q1, VW Formel Q — and close every gap before they arrive.
AUDIT READINESS
04
Core Tools Implementation
APQP, PPAP, FMEA, SPC, MSA — done properly, not just as paperwork. We build living quality systems that actually prevent failures instead of just documenting them after the fact.
APQP · PPAP · FMEA · SPC · MSA
05
Monthly Quality Retainer
Your outsourced quality department. We provide ongoing support — monthly site visits, KPI reviews, audit preparation, team coaching, and direct access to Esmond when issues arise. From R15 000/month.
ONGOING PARTNERSHIP
06
New Product Launch (APQP)
Launching a new part to an OEM? We manage the entire APQP process — from concept through PPAP submission and production approval. Zero surprises at launch. Your customer gets what they expect, on time.
LAUNCH QUALITY
OEM-SPECIFIC REQUIREMENTS WE COVER
BMW
VDA 6.3 · IATF · BMW FMEA · BMW PPAP · SRE
Ford
Ford Q1 · IATF · AIAG Core Tools · FMEA · 8D
Volkswagen
VDA 6.3 · Formel Q · KVS · VW PPAP · FMEA
Toyota
IATF · TPS · AIAG · A3 · Toyota PPAP · SPC
Mercedes
VDA 6.3 · MBN · PPAP · FMEA · MB Portals
Stellantis
IATF · AIAG · MPA · Stellantis PPAP · STA
GM
IATF · AIAG · GM PPAP · SPQA · Covisint
Nissan
IATF · AIAG · Nissan QSTP · SPC · MSA
READY TO SECURE YOUR OEM RELATIONSHIP?
Let's talk about your situation.
Whether you're preparing for an audit, recovering from an escalation, or simply want to raise your quality game — book a free 30-minute call with Esmond. No obligation. Just honest advice.
Practical knowledge from 20+ years on the shopfloor. No theory — just what actually works in the automotive supply chain.
📋
IATF 16949 · Featured
The 7 Most Common Reasons Suppliers Fail Their IATF 16949 Audit — And How to Avoid Them
After conducting hundreds of IATF 16949 audits across South Africa, Germany and beyond, the same non-conformances appear time and again. Most are preventable with the right preparation. Here's what to watch for and how to close the gaps before an auditor finds them.
Stop-Ship Received from Ford? Here Are Your First 5 Moves in the Next 2 Hours
A stop-ship notification is every quality manager's nightmare. But the first two hours are critical — the actions you take immediately determine whether you recover in days or weeks.
FMEA Done Right: Why Most Suppliers Treat It as a Document Exercise — and Pay the Price
The AIAG-VDA FMEA handbook changed everything. But most suppliers still produce FMEAs that look good on paper and fail in the field. Here's what a living FMEA actually looks like.
Supplying BMW or VW? Understanding VDA 6.3 Process Audits Before the Auditor Arrives
German OEMs operate to a different standard. VDA 6.3 process audits are rigorous, specific and unforgiving of generic answers. Here's what they're really looking for — and how to prepare.
ESG is No Longer Optional: What OEM Sustainability Mandates Mean for SA Suppliers in 2026
European OEMs are now requiring environmental and social governance data from their entire supply chain. South African suppliers need to act now or risk losing contracts.
Join quality professionals from BMW, Ford, VW and Toyota supply chains worldwide. Every weekday — industry wins, lessons learned, new regulations, and technology that matters.
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RESOLVIX is South Africa's leading IATF 16949 consultant and automotive quality consulting firm based in KwaZulu-Natal.
We provide IATF 16949 implementation, ISO 9001 consulting, ISO 14001, ISO 45001, VDA 6.3 process auditing,
APQP, PPAP, FMEA, SPC, MSA, 8D problem solving, OEM escalation support, supplier auditing and development,
lean manufacturing, Six Sigma, and quality management system consulting across South Africa and globally.
Esmond Naidoo is a certified IATF 16949 auditor and VDA 6.3 auditor with 20+ years experience serving
BMW, Ford, Volkswagen, Toyota, Mercedes-Benz, Stellantis, GM, Nissan, Bosch, Man+Hummel, Sogefi and UD Trucks.
RESOLVIX serves automotive manufacturers in Durban, Pietermaritzburg, Johannesburg, East London, Port Elizabeth,
Pretoria, Cape Town and internationally in Germany, USA, Morocco, Japan and across Africa.
Keywords: automotive quality consultant South Africa, IATF 16949 South Africa, ISO 9001 consultant KZN,
VDA 6.3 auditor, APQP consultant, PPAP consultant, FMEA consultant, OEM supplier quality,
automotive quality KwaZulu-Natal, quality management consulting Durban.
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